Leading CRM system
This very successful CRM system was developed over 5 years and two generations. It was implemented by many of the market leading companies and considered ‘mission-critical’ by some of those.
It included some ground breaking features, many of which remain unequalled even today ( 15 years later ), such as :
- Completely open business model which could be configured to suite client. While many CRM systems are assumed to have an open model, they are not really that open and take some ‘fiddling’ to adapt.
- True on-the-fly configuration / data-model changes
- Unparalleled data-mining / search abilities due to schema design
- Lightweight reliable remote clients
- Small efficient database due to schema design
Eventually it was bought out and “shelved” to make way for one of today’s largest CRM suites.